Testimonials

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Hi Patrick, just wanted to say thank you for all your help with choosing my suit!
We traveled far and wide to find the perfect one with no luck until we came to Montague Jeffrey….everyone commented on how great it looked and had several people asking where I had got it from, asking for your details which I have passed on.
Heres a snap of our happy day!
Many thanks again
Regards Damon

image

64 Responses to Testimonials

  1. Siobhan & Howard Hoare says:

    To all who work at Montague Jeffery.

    Just a little note to say thank you for all the help you gave us sorting out waistcoats, ties, pocket handkerchiefs (& bow tie!) for our wedding.

    Nothing was too much trouble for you, and we could always have confidence in your advice & that everything would be ready in time.

    Exemplary customer service customer service as always.

    With many thanks,

    Siobhan & Howard Hoare

  2. mike says:

    Just a quick note …please pass on my thanks to Patrick
    I purchased couple of jackets from Montague Jeffrey this morning and am so happy with the service i received …entertaining, knowledgeable, informative and prompt.
    For me “actually enjoying a shopping experience” is unheard off!!
     
    …here’s to more purchases!

  3. Samuel Allen says:

    Very helpful as always and very professional, with the added experience of your annual fire alarm drill.

  4. Mr J Mikle says:

    Fantastic service. A shame Northampton doesn’t have more independent shops like this

  5. J. Usher says:

    Best place in Northamptonshire for a gentleman that needs to be well dressed.

  6. A. Gunn says:

    Bespoke service. Ordered my size and called when it had arrived. They even remembered my name. Pleasure to shop there!

  7. D. Crathorne says:

    Quality all round, great choice and traditional. Where real men shop.

  8. Peter Wyllie says:

    So having not been into MJ for nearly a year – my wife went on pilgrimage to buy me a shirt – confused by the sizing she was not sure what to buy until Sally said “Well, in that range is is XXL and in this range with the “modern cut” he is XXXL” – my wife was just amazed that she was not only remembered and linked to the right man but that they knew my size too.” they were, of course, correct – Well Done Sally! – Another victory for proper service.

  9. mark monaghan says:

    Continued…..

    I went back with my friend to see Tony and his colleagues.

    On looking for something different, I found my first tweed suit and two pairs of glove fitting shoes.

    Nothing is ever too much trouble and they ley me leave the items in the store, as we had some travelling to do.

    Their love of clothes and unparelled customer service makes going to northampton a real treat.

    Shame they dont sell wardrobe space!!

  10. mark monaghan says:

    Another trip to this amazing store!!

  11. Mr T.M. says:

    Hi Patrick

    This is just a very quick e-mail to thank you for such superb service when I called in to look for a blazer this morning.

    I will confess that despite being Northampton born and bred, today was the first time I’ve visited Montague Jeffery, and it most certainly won’t be the last!!

    Having seen what other establishments were calling blazers, I was rapidly losing interest in the whole idea, but your assistance and stock made the whole experience ( right up to the moment of entering my PIN in your machine!!), most enjoyable.

    I didn’t even know one could buy a shirt with dragonflies on it – that softened the blow considerably.

    Thank you – it was a pleasure to shop for clothes – something I’ve never said before.

    With all best regards

    Mr T.M.

  12. Peter Wood says:

    So “Senior Tony is finally retiring from “MJ’s”, he has given many years of his life to looking after Mens Clothing in Northampton, & I have followed him over the years, through Swanns, Hornes & MJ.
    He thoroughly deserves a rest now, after so many years dedication to fitting out many, many Men who have appreciated his help & understanding.
    He outfitted my Son & his Friends for their Wedding Suits, for his Wedding in Mexico, & they all looked real cool!
    I am sorry to see him go, but everyone eventually has to retire, & in Tony’s case, he has chosen when to go, goodbye old friend, & enjoy your retirement.

  13. Jonathan Willmott says:

    I would very much like to add my good wishes to Senior Tony which sounds much better than Old Tony as I know he has been referred to with humour by colleagues Like all Montys staff he has given wonderful service to his customers and we know that Young Tony is already giving the same standard of service as we have come to expect at Montys.

  14. Arthur Smith says:

    Hi would just like to thank Tony for the wonderful service he extended to my wife and I.
    Thank you for the suit and small alteration
    Will to see you again in the near future when I have lost more weight
    Thanks again Tony
    Best Regards Arthur and Rita

  15. Kevin Sorrell says:

    Always a pleasure to pop into Montys,fantastic choice and staff who are friendly, helpful and actually remember who you are. Thank you

  16. Mark Monaghan says:

    Just wanted to say wow, what a place!

    Myself and my friend went in yesterday after reading a number of reviews on this site.

    When we arrived we were met with the most courteous staff, I feel I have ever had the pleasure of meeting.

    On highlighting that we were browsing, we met Tony who was a revelation. Tony not only got my sizes right by looking at me, but his personable demeanour and love of clothes were very evident.

    Although there was no pressure to buy i tried on three suit jackets and ended up buying some beautiful burgundy brogues and some sandalwood aftershave.

    Real people and a real pleasure talking to people who clearly believe in customer service and how they dress men.

    I look forward to my next trip!

    If you want a traditional and customer focussed shopping experience, I can’t recommend it highly enough.

    Best regards to the staff team.

    Mark

  17. Andi Downes says:

    Despite living in Northampton all my life i can honestly say i had never been inside Montague Jefferys. I had been searching for a decent black Trilby for ages and after a bit of Googling came across this wonderful shop. Needless to say i found just the hat i had been searching for, at a very reasonable price, and on my own doorstep. Service was excellent and i will definitely be shopping there again in the very near future.

  18. Simon says:

    I was looking for a suit for a friends wedding and decided to have a look in after being disappointed by the usual high street offerings.

    Tony in the suit showroom was absolutely fantastic. He was knowledgeable, conversational and a great help finding exactly what I was looking for and at a very reasonable price too. He even helped out picking a suitable tie to make the suit/pocket square. Cannot recommend this shop highly enough and I have already convinced my friends to go and have a look.

  19. Phil Humphris says:

    I am a regular customer at Monty’s and the service is top notch. I get regular emails updating me on products I may be interested in, their range of Trilby hats is stunning. I would like to say a special thanks to Sally and Tony.

  20. Mr T.P. says:

    I came into your shop last Wednesday and was served by Mr Wiesner. I am not known for my dress sense and I was even more scruffily dress than usual, and I only came in to buy an inexpensive waistcoat. Mr Wiesner treated me as if I were a lord. Nothing was too much trouble to ensure that the waistcoat fitted and that I was happy with it.

    At my advanced age I am finding out that I am wearing out faster than my clothes and I need to buy very little. However, you now have a customer for life (what little there is left of it). Primart and Matalan are off my list and Montague Jeffery is on it.

    I have rarely met such friendly and courteous treatment in any other shop.

    Please pass on my thanks to Mr Wiesner.

  21. Mr P. M. says:

    I had my first real visit to your shop today and I was overwhelmed with the service and helpfulness of your staff. I cannot fault them in any way. Top marks to you all and I’ll look forward to seeing you again.

  22. Mr G. H. says:

    Hi there. I just wanted to say how pleased I was with the service I received today from Tony Wiesner. The suit that he fitted me out with with fits perfectly. His experience is invaluable to people like me who are 6′ 4″ plus! It is very difficult to get clothes to fit well. I will certainly be back again. The team in Montague Jeffery certainly set the benchmark in clothing quality and service. Thank you and I’ll see you all again soon, G.H.

  23. Mr S. says:

    It was such an awesome and pleasant experience shopping with you today. [Tony has ] truly won a customer in my wife and I and we are sure of visiting you again sometimes soon.

  24. Mr G.F. says:

    Hello and good afternoon,

    I wanted to say thanks to Tony for looking after me so well the other day when I called in to look at your suits

    Initially I wasn’t going to buy; yes, I was ‘just looking’

    However with Tony’s calm and professional approach I soon found myself the proud owner of a new, Stott suit and will be back for more, very soon

    Great service, very good advice and top class suit 🙂

    All the best,

    Mr G.F.

  25. R Badcock says:

    Just to say many thanks for this morning, life savers in terms of changing my appearance for the day ahead.

  26. Mark says:

    First time visitor today, but won’t be my last! Great advice and help from Tony. Already recommended the shop once and certainly will do again in weeks to come. Looking forward to work next week in my new suit!
    Thanks
    Mark

  27. Alan Rhodes says:

    Hi Tony
    I would like to say, what a pleasure you made my shop for a suit today.
    You struck just the right approach from the beginning. Your advice was most appreciated, and your experience was invaluable.
    Thank you,
    Alan

  28. J Hume says:

    Dear Tony,

    I felt I just had to write to you to thank you so much for the way in which you received Debby, Ben and myself last Tuesday.

    The care and attention to detail that you paid to us was not just something that has been learned over fifty years in your profession, but from an inner love and passion in ensuring that customers leave your care completely happy with their purchases and safe in the knowledge that they could not have been cared for better — anywhere!

    We were all on a high on our return journey, after being made to feel so special. Our visit to you was worth every inch of the 200 mile round-trip.

    Thank you again so very much, and I look forward to receiving the suit when the work is completed.

  29. Colin R Seaton says:

    Purchased a beautiful Mohair suit today, wonderfully designed and tailored. As is always the case with Montague Jeffery the service was superb. It never fails to surprise me that there is a business still offering this level of attention. Tony is a fountain of knowledge and incredibly helpful. It is always a pleasure dealing with this company.

  30. Matt Taylor says:

    Would like to thank the staff at @MontagueJeffery for the excellent customer service.

  31. Martin says:

    Sarah, Thanks so much for sorting my boots today and taking payment over the phone. Warm wonderful traditional service with a smile. It really is a pleasure dealing with you. Martin.

  32. Mr C.P. says:

    The suit I bought today was fantastic!

    Thanks Tony (northampton) for the great service!!

    Cheers

    Mr C.P.

  33. Mr R. J. says:

    Dear Sally,

    Just a short message to thank you and your team at MJ for the usual excellent service when I purchased my new garments recently, and particular thanks to Patrick for his kind help………

    When I got home there was another surprise in my MJ bag with a complimentary pair of braces, and although I never wear braces perhaps there was a message there!!

    Finally many thanks for my new Suit Carrier, a nice touch…………

    kind regards
    Mr R.J.

  34. steve wood says:

    I was born and raised in Northampton and can safely say even after nearly 60 years would always go back to Montague Jefferys for style , colour , and exceptional service which hasn’t changed over the years. They have been innovative with some of the designs they have bought in , and for me they are “modern tailor of our era” . I get so fed up in other stores looking at grey or blue suits …Lets stand out I say !

  35. Andy Gibbs says:

    Well I just thought I had to drop you a quick line about your fab shirts that I have been buying off you for the past almost 4 years. Every time I am out in one I always get fabulous comments on how cool they are, I wish it was me but unfortunately it’s the shirts. See you soon. Very kind regards Andy

  36. For many many years now I have been a customer of Montague Jeffrey from a young man to now an old boy and have purchased many things from them. Unlike many menswear shops they change over the years and keep up with the best in fashion and quality and the prices are excellent. If I did not live in Northampton I would still travel to visit them.
    The service is second to none and I know them by name, they treat me like royalty when I walk through the door. I can’t recommend this shop enough only wish I could afford to shop there more often. Arthur Cuthbert,
    P.S. Will be going in to see them this weekend as I need a new suite so see you soon Patrick.

  37. Having been born and raised in Northamptonshire, but lived in London for 45 years, I recently had cause to meet an old friend on the steps of the Town Hall. I was pleasantly surprised to look left and see that Montague Jefferies not only survives, but on entering was found to have wonderful clothes of the type that I want to buy, but I stopped short of saying that I bought a much loved paisley waistcoat there in 1962!

    I bought a shirt of wonderful quality and design, and intend to revisit whenever I come to Northampton.

  38. Mr S. R. says:

    I visited your store a few weeks back and was attended by Tony Wiesner in the suit department. I was looking for a suit to wear for the funeral of a young woman who had recently passed away. I had very particular dress code requirements in order that we reflected the persona of her. Never having been particularly fashion conscious and more traditional in outlook for these events, I found Tony to be very attentive and appreciative of my needs, providing excellent advice and support.

    Can you pass on my appreciation to him and let him know that the suit, together with the shirt and tie I bought in your upstairs shirt department proved to be very fitting in every sense. I did hear that a number of people, including members of the young womans family had expressed the view that I was the best dressed man there.

  39. Tony Blair says:

    I would like to say what a pleasure it was buying a suit from your shop. All your staff, especially Tony, provided such good service. It was the first suit I’ve bought in a long time that fitted almost perfectly off the peg. I was astonished when you were able to alter the trousers the same day. Again, what incredible service. Thank you.

  40. Gay Johnson says:

    Hi Jonathon

    Just a quick note to say the shirt arrived Friday morning and was absolutely perfect. Thank you so much for all your trouble – excellent service! I shall certainly shop with you again and recommend you to all our friends.

  41. Paul Phillips says:

    Fabulous service and lovely products!

  42. Paul Keech says:

    Just bought a great suit and two ties. Service was brilliant and nothing was too much trouble for Tony, who was very helpful.

    Always a pleasure to shop here with good old fashioned service and quality clothing that you struggle to find elsewhere.

    Will be back soon.

  43. Ian Clark says:

    Thanks for your help and professionalism when carrying out my Medal Mounting. First Class. Look forward to coming into the store again soon. Best wishes. Ian Clark

  44. Syed says:

    Hi !

    To all the potential buyers out there, just would like to let you all know that I have purchased 3 Van Buck neck ties from ‘ montaguejeffery ‘ and have received them yesterday.

    The entire buying expereince had been plain smooth and extremely pleasant prompting me to write this testimonial as an appreciation of their professional services and the care they attach to each order.

    I have no hesitance at all in highly recommending ‘ montaguejeffery ‘. I myself am looking forward to some more shopping from them, very soon.

    Good Luck and very Best Wishes.

  45. Baron Guibal says:

    Top seller, many thanks. Baron Guibal France.

  46. Mr G.C. says:

    Dear Patrick and the team.

    Thanks very much for the prompt service you provided recently. You estimated about ten days for the alterations that were required for my Wife’s coat and it took only five. Excellent. It’s nice to know that there are still businesses out there who actually care about their customers, and go that extra mile.

    Keep up the excellent service.

  47. Paul Keech says:

    Just had my first shopping experience at Montague Jeffrey. Patrick was previously helpful on the phone and David equally so in the shop. Very pleased with level of service, which is often lacking at other retailers. I purchased some very good quality cord trousers and shirt. I am delighted and should have visited years ago. I will be back.

  48. Mr P.H. says:

    Hi

    I purchased a suit on Saturday that was fantastic. I’m disappointed in myself that I hadn’t been in the store before as the level of service and the quantity and quality of the suits that you have is far greater than that of the high street stores such as Next and Debenhams

    I’ll be back soon

  49. Tom Booth says:

    I bought a pair of pants at Montague Jeffery while visiting home from the US in 1980. They wear like iron & have retained their shape, unlike their owner! I still wear them but am having the 36″ waist increased at last to 38″ by a local tailor near my home in Denver tomorrow! And I am delighted — if not with my waistline!

  50. Mr B.M. says:

    Hi Patrick – thank you for attending to my suit, shirt and tie requirements this morning, it made a refreshing change to receive such an exemplary standard of customer service.

  51. Graham George says:

    I visited the shop last week for the first time. I cannot thank the staff enough for the help and time they spent with me whilst choosing a suit, shirt and tie for a blessing. Tony was extremely courteous and his 40 odd years of experience was invaluable. I would recommend Montague Jeffery’s to anyone. Thankyou so much.

  52. Mick Spence says:

    Dear Sir , Today I bought a suit from you & I must mention the courtesy & understanding that your staff afforded me ! They were marvellous ! I do have communication issues following illness & it was a big deal for me to go in to the shop , I have bought small items from you in the past ,
    but after looking at your web-site and seeing many testimonials I took the plunge ! I did not need to have worried , Tony Wiesner looked after me wonderfully .
    Yours sincerely , Mick ( Spence )

  53. Mr J. says:

    Always a pleasure to shop at Montys – staff friendly, attentive with sound advice – only problems clothes last too long as quality so good!!

    A “gem” in Northampton’s sterile retail scene.

    All good wishes from J.

  54. Mrs S. F. says:

    This is to say thank you for completing yet another year of exceptional high standard of professional welcoming service that we, as customers, have come to rely upon and thoroughly enjoy at Montague Jeffery.

    You are a breath of fresh air in the retail world!

  55. Mr A. P. says:

    Patrick,

    My jacket arrived today and I am absolutely thrilled with. It is indeed a very sharp looking jacket. When I first saw Matt wearing this version I didn’t particularly care for it, but now it’s my favourite. I was pleasantly surprised to find that it’s a lighter weight material. I like that because it means I will be able to wear it into the warmer months, which means I’ll be able to wear it most of the year and get plenty of use out of it.

    The jacket length, shoulders, etc, appear to be perfect again. It is slightly large around my midsection, but not nearly as big as the dogstooth jacket. I plan to take it for a fitting on Saturday and will likely have it slightly reduced. The second tailor who altered the dogstooth did an outstanding job, so I have complete confidence that he can properly adjust this one as well. He’s quick, so I’m sure it will be ready in time for my wife to present me on Christmas morning.

    Speaking of which, I wanted to thank you for how quickly you were able to produce this jacket. I came in well ahead of schedule. You’ve helped make this the best Christmas. I have been invited to a party New Year’s Eve hosted by some friends-of-friends. Apparently the gentleman, whom I’ve never met, is a huge Doctor Who fan. I will be able to debut this jacket at his party and surprise him. He should be impressed.

    Thank you again, Patrick. After I have this jacket adjusted I’ll send you some new photos of both this jacket and the altered dogstooth so you can see how sharp they look (now that the dogstooth is properly fitted, it looks even better then it did when I first received it). I hope to be able to do business with you again. If Matt debuts a new Tweed jacket in series 7, I will be contacting you ASAP to see if you can get the material. I’ll also check back with you in the Sprint to see if the mill has produced more of the donegal cloth. I will definitely be visiting Great Britain again, and if I find myself in Northampton, I will stop by to thank you in person.

    Your very satisfied customer,
    A. P.

  56. Mr Pete Quennell says:

    Wonderful service. It is pleasing to know that personal service is still alive in Northampton. With a tight deadline, a complete outfit was chosen, adjusted and delivered in under 2 hours. Truly friendly and attentive service. It is great that you are asked your name immediately and it is not just read from your credit or debit card when you pay. Tony, thanks for the great service.

  57. Tim Barrett says:

    i moved from Northampton 15yrs ago and still visit the shop when i am in town

    went again last friday – what fantastic service

  58. Mr A. K. says:

    It is such a pleasure to have a gentleman’s outfitters in Northampton where one can rely on a personal service. The staff remember your size and can make sincere and honest recommendations as to the suitability of any item chosen. The range and quality of shirts, ties, suites and overcoats make Montague Jeffrey my first choice every time. This type of establishment I would only have expected to find in central London.

  59. Mr G. L. says:

    Dear Sirs
    I recently purchased an overcoat from yourselves and I just wanted to thank you for your excellent service and advice. I shop with your whenever I can afford it! I regard you as one of the last bastions of quality in Northampton so keep it up.

  60. Mr L. B. says:

    I am emailing you after today visiting your shop […]. We were assisted in the shop by Tony Wiesner. I purchased two suits, a shirt and a tie.

    I already knew you sell high quality merchandise but am sending this email to express both my […] appreciation and thanks to Tony for providing really helpful advice, assistance and good manners to us.

    I work in a job that requires me to wear suits every day and Tony did all he could to ensure I got the right ones with just the right touch of formality. He also went out of his way to help us manage our baby who needed a nappy change!

    It was Tony’s experience and that really made the difference. He knows everything about his profession and guided us admirably.

    Its becoming increasingly rare to meet a true professional; but we met one at MJ today! I am now a regular customer!

  61. Mr P. W. says:

    I have been a customer of Montague Jeffery for nearly 40 years, & I have bought some amazing clothes during that time, one particular item I still wear is a dress waistcoat in red with a gold Chinese dragon pattern on it, everywhere I wear it, comments are made on how wonderful it looks, even by Captains on Cruise Ships we have travelled on, I always tell them where I bought it, & I can honestly say that the Staff are the Friendliest you could find anywhere.
    I am always checking the windows for new things, & drop in to say hello to all the Staff, even my Son’s Wedding Suit was bought here, which everyone admired, there are very few fine shops around now, but Montague Jeffery is one of them.

  62. Mr P. A. says:

    I am happy to be a customer of any establishment where choice, quality, price and service is of excellent standard, and Montague Jeffery is one such shop that will continue to receive my custom.

  63. Mr P.N. says:

    It is unusual in a town such as Northampton to find a specialist Men’s Outfitters with such a variety of quality menswear, both traditional and “trendy”, and with this accompanied by first class service and attention to detail I must, as a regular customer, commend both shop and service on this basis, and have always been well pleased with both!

  64. Mr K. L. M. says:

    The age of the quality gentleman’s outfitters/ tailors is not dead, certainly not in Northampton where Montague Jeffery provide a range of exceptionally good clothing for all occasions, business, casual , formal, it is the place I prefer to shop. My requirements are always fulfilled, the service provided comes from qualified and competent staff, they are able to recognise their customers needs, provide the solution, making the Montague Jeffery “experience” one to be happily remembered. Service with a smile, and customer recognition is a value added rarity within the retail industry in the 21st century, long may it continue at Montague Jeffery.

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